SHIPPING & RETURNS
FREE SHIPPING ON ORDERS £40+ IN THE UK
We aim to despatch on the same day when orders are placed by 1pm - Monday to Saturday (excluding Bank Holidays).
Royal Mail 2nd Class. Normally arrives in 2 business days.
£2 CHARGE FOR ORDERS UNDER £40 IN THE UK
We aim to despatch on the same day when orders placed by 1pm from Monday to Saturday (excluding Bank Holidays).
Royal Mail 2nd Class. Normally arrives in 2 business days.
If you need any assistance please email us at Hello@ClabauxHair.com, we're always happy to help.
RETURNS
Your satisfaction is very important to us. We have a 15-Day Return Policy of invoice date. If you are not satisfied with your Clabaux Hair purchase or it arrives damaged, you can return the unused product for a full refund (excluding the original shipping charges If applied).
1. Prior to returning your item(s), please email us at
Hello@ClabauxHair.com
2. We aim to process returns within 3-5 business days of receipt. Once received we will send an email confirming the receipt and processing of your return or exchange request.
3. The customer is responsible for the postage costs incurred when returning items.
4. We recommend you obtain a proof of postage from your post office by using Royal Mail Registered Post or similar as we cannot be held responsible for returned items that do not reach us.
5. We will refund the original form of payment to the original purchaser within 48 to 72 hours of receiving your return.
If you need any assistance please email us at Hello@ClabauxHair.com, we're always happy to help.